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A community website for people who want to become better public speakers.
How you say it is not more important than what you say
by Dana Bristol-Smith Just about every communication consultant, trainer, coach, or speaker I have heard, always quotes a study done by Albert Mehrabian from UCLA which supposedly concluded that how you look and how you sound are more important than what you actually say.I’m sick of hearing it! This study has been quoted incorrectly more times than I care to count.
